Everything You Need.
Right Where You Need It.
User guides, configuration tools, audio files, and firmware downloads — organized so your team can get up and running in minutes, not hours.
Starter Support
The three tools you need most — program your watch, rekey your device, and configure your audio. Start here.
Program Watch / Display Pitch Calls
Configure pitch calls for your wrist display receivers directly from your browser. Connect your device and go.
Launch ToolRekey Your Device
Generate and apply new encryption keys for your transmitter and receivers — keeping your signals secure.
Launch ToolAudio Config Tool
Upload and configure custom audio files for your PitchCom® system using the browser-based audio configuration tool.
Launch ToolUser Guides
Step-by-step manuals for setting up, operating, and getting the most out of your PitchCom® system at every level.
Quick Start Guide
The fastest path from unboxing to first pitch. Essential setup, pairing, and first-game checklist.
DownloadAbridged College User Guide
Streamlined version of the full college manual covering everyday operation and quick troubleshooting.
DownloadCollege User Guide
The complete college instruction manual — full setup, configuration, audio customization, and troubleshooting.
DownloadHigh School User Guide
Installation and use guide tailored for high school programs — easier setup, simpler audio, faster onboarding.
DownloadRepeater User Guide
Setup and operation instructions for the PitchCom® signal repeater — extending range across larger venues.
DownloadDisplay Receiver Customization Guide
Customize the visual display receiver for your team's signs, signals, and play calls.
DownloadSoftware Configuration
Online tools and instructions for programming, rekeying, and updating your PitchCom® devices — all browser-based, no install required.
Program Watch / Display Pitch Calls
Configure pitch calls for your wrist display receivers directly from your browser.
Launch ToolRekey Your Device
Generate and apply new encryption keys for your transmitter and receivers — keeping your signals secure.
Launch ToolDevice Rekey Instructions
Step-by-step PDF guide for rekeying your devices using the online rekey tool.
DownloadUpgrade Firmware Online
Push the latest firmware to your transmitter and receivers from a browser. No drivers, no installs.
Launch ToolAudio Config Tool
Upload and configure custom audio files for your PitchCom® system directly from your browser.
Launch ToolAudio Customization
Standard pitch call audio tracks plus the full guide to recording, importing, and customizing your team's audio library.
Supplies & Accessories
Recommended accessories, replacement parts, and supplies — everything you need to keep your PitchCom® system game-ready.
Legacy JAR File
Older Java-based desktop tools for pitch call and rekey operations. Maintained for compatibility with earlier hardware.
BETA Software & Tools
Pre-release tools, experimental firmware, and special-purpose configuration utilities. Used for early access and edge cases.
Talk to a Real Human.
If you don't see what you need above, our support team is one call or email away. Most issues are solved on the first contact.